Even if you firmly believe that your Ethernet cable is perfectly fine, and even if this cable worked fine before, swapping it out for another, proven cable, or a brand new Cat 6 cable, will almost certainly solve the issue with a minimum of troubleshooting and headache.

If this is set correctly and you are still having the issue then it could be a couple things, although it is important to note up front that this is almost always an issue with an Ethernet cable. Auto-Negotiate is the correct setting for Gigabit speeds with our adapters. This option is under the Advanced tab of the adapters properties, just right click the adapter and choose properties. From the Device Manager, you can check to see that the Killer adapter is set on Auto-Negotiate. The only setting that is of concern for a gigabit connection is that the adapter is set to Auto-Negotiate. If you encounter any problems installing or updating Intel Killer Control Center, click here for our clean install guide.We're sorry to hear that you're having troubles with your new Gigabit connection! A box will appear with information about Windows, including the version number. If you are using Windows 10, and you are unsure which version you are running, you can find out by clicking Start, then typing winver and pressing Enter. Once you have the appropriate installer downloaded, simply run the installer and follow the prompts to complete the installation of the Intel Killer Control Center and the latest device drivers for your Killer networking adapters. You can find the latest Universal Windows Driver (UWD) for Killer Control Center, with the latest drivers, for all currently supported Killer Wireless and Ethernet products with current versions of Windows® 10 (1803+) on download center. The first step in updating or installing the Intel Killer Control Center is to download the installer package. For Linux* OS: See Linux* Support for Intel® Wireless Adapters for more information about Linux drivers.

Noteįor Windows* OS: Before attempting a manual install, we recommend trying to install and update your drivers and software automatically using the Intel® Driver & Support Assistant tool. The older versions of Killer products won't be supported by this software. The Intel Killer Control Center can be installed on any system with one or more of these network adapters. The Intel® Killer™ Control Center installers contain drivers for Intel® Killer™ Wireless Products, and Intel Killer Ethernet products.

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